Privacy Policy
Jothi Impex Sdn. Bhd. Effective Date: 15 May 2026 At Jothi Impex Sdn. Bhd. (“Company”, “we”, “our”, or “us”), we are committed to protecting and respecting your privacy in accordance with the applicable laws of Malaysia, including the Personal Data Protection Act 2010 (“PDPA”). This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, communicate with us, or engage with our services.
1. Information We Collect
We may collect and process the following types of personal data: Personal Identification Information
• Full name
• Company name
• Contact number
• Email address
• Mailing or business address
Business & Transaction Information
• Purchase orders
• Billing and payment information
• Delivery and shipping details
• Import/export documentation
Website Usage Information
• IP address
• Browser type and device information
• Pages visited and browsing activity
• Cookies and analytics data
2. How We Use Your Information
We may use your information for the following purposes:
• To respond to enquiries and customer support requests
• To process orders, quotations, and transactions
• To manage supplier and customer relationships
• To improve our website, products, and services
• To send business updates, promotional materials, or announcements
• To comply with legal and regulatory obligations
• To maintain security and prevent fraudulent activities
3. Disclosure of Information
We may disclose your personal information to:
• Our employees, management, and authorised representatives
• Logistics, shipping, and courier partners
• Payment processors and banking institutions
• Government authorities and regulatory agencies where required by law
• Professional advisors including auditors, lawyers, and consultants We do not sell or rent your personal data to third parties.
4. Data Protection & Security
We take reasonable administrative, technical, and physical measures to protect your personal information from:
• Unauthorised access
• Misuse
• Disclosure
• Alteration
• Loss or destruction While we strive to protect your information, no online transmission or electronic storage method is completely secure.
5. Cookies
Our website may use cookies and similar technologies to enhance user experience and analyse website traffic.
You may choose to disable cookies through your browser settings; however, certain website functions may not operate properly.
6. Retention of Information
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of such external websites.
8. Your Rights
Subject to applicable laws, you may have the right to:
• Request access to your personal data
• Request correction of inaccurate information
• Withdraw consent for certain processing activities
• Request deletion where legally permissible
Any such requests may be submitted using the contact details below.
9. Changes to This Privacy Policy
We reserve the right to update or amend this Privacy Policy at any time without prior notice. Changes will be posted on this page with the updated effective date.
10. Contact Us
For any questions regarding this Privacy Policy or your personal data, please contact:
Jothi Impex Sdn. Bhd.
Email: info@jothiimpex.com
Phone: +60 3 5634 2345
KL Address: 5, Jalan 22/5, Gravitas Industrial Park, Seksyen 22, 40300 Shah Alam, Selangor
JB Address: ‘WISMA JOTHI’ No. 1 Jalan Arung 1, Kawasan Perindustrian Taman Johor 81200 Johor Bahru.
